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by Glenn C. Koenig, Webmaster at Town Wide Mall Note: This has been is a developing story. I added to it during the day as more information became available. If you have read some of this earlier in the day, make sure to refresh your browser's cache, so that you have the latest version, and search for the word UPDATE..
It seems that the driver was headed west, along Concord Street and turned left onto Haynes Street at the intersection in an attempt to head down to the downtown area via Acton Street. Perhaps because of excessive speed, she could not negotiate the turn, and struck the pole head on. I do not have more details on the condition of the driver or more specific cause of the accident, but the Maynard Police Department may report more information later on.) Haynes Street had to be closed and traffic throughout the entire area had to be rerouted, causing backups on neighboring streets. Both Concord Street and Brown/Haynes/Acton streets (Route 27) are major routes for commuters headed to Route 2 to the east, or out through Stow to Route 495 to the west. The Map below shows an estimate of the extent of the detours. On the map above, the dark brown line shows where my computer's map app indicates a road that's closed. I added the black arrow and legend "Damaged Pole" to indicate the location of the accident. The red lines to indicate other road closures that I observed as I traveled to the scene at 8 AM. The blue lines show routes traffic had to take to avoid the blocked roads. The red and blue lines are from my observations and are only an approximation; some roads may have been open or closed throughout the day, so check your traffic app, and always follow the directions of police on scene. Vehicles heading east on Concord Street (facing us, in the photo, in the distance) had to turn left to head north up the northern half Acton Street instead of Brown Street. The north half of Acton Street eventually joins Brown Street across from Christmas Motors. UPDATE: 2:00 PM - Concord street was closed throughout the morning, but is now open in both directions and travel along Brown Street is also open, but only down to Concord Street. Haynes Street remains closed at the scene, while crews continue to work. The Damage & Repairs
UPDATE: 11:00 AM - I just talked with a press representative at Eversource on the phone. She informed me: • The car hit the pole at 3:07 AM. • Power was knocked out for 200 customers. Subsequently, power was restored to all but 112 customers. • They had to de-energize the area again, but finally power was restored to everyone just after 9 AM. • Before traffic can be allowed to pass through this area, a new pole has to be installed, likely by 2 PM. After 2 PM, each of the high voltage lines need to be transferred over. This is extremely dangerous work, and many safety precautions must be taken to protect the workers on the job. It will likely take all day and into the night for this work to be completed. Traffic may be opened for one lane in either direction, but it is not known when or for how long it will take for all lanes to be open again. Subsequently, Verizon and Comcast will have to move their lines over from the old pole to the new one as well. This may happen right away or days later. In some cases, portions of the old pole are "strapped" to the new one, in order to hold those lines until those companies can come out to do the work. This will likely cause further traffic congestion, depending on when the work is scheduled.
A portion of the underground conduit for the high voltage lines that ran up the side of the pole, known as a standpipe, must be replaced. New wires will have to be pulled underground through the conduit as well. Eversource has separate crews and equipment for both underground and overhead line work. The the underground work must be completed and pole erected before work on the overhead lines can commence. In the photos below the one at the left shows where the standpipe will go (where the three wires are protruding from the hole). Once that's in, work at the top of the pole can begin. The photo at the right shows some of the equipment that was delivered, waiting to be mounted above. The item on the left is a new crossbar with three insulators already installed. The one at the right is a switch, designed to connect or disconnect all three wires of a 3 phase line at once. This is very important, as equipment down the line can be damaged if only one or two of the three wires in a 3 phase line are connected. Switches of this type are used to reroute power when lines are damaged in a given section or neighborhood, such as by a storm or an accident, as occurred here. At this time, it is not clear whether Haynes street will remain blocked in both directions, or one lane will be opened. UPDATE: 10:45 PM - Work has continued all afternoon and into the night. At this time, the crew estimates that the work will be done during the night and completed well before morning rush hour on Thursday when traffic starts to build up. A member of the crew told me that they were making every effort to maintain power to homes in the area throughout the work. If they need to cut power, I was told, it would likely be for only a brief moment or two.
After that was done, a section at the top of the old pole was sawed off and removed to make it easier to lift the next group of three wires up and over it, over to insulators on the new pole. But first, the new crossbar had to be mounted on the new pole, as shown below. By 10 PM, the other 3 phase lines had been moved to the crossbar on the new pole. And the switch had been mounted below that. At this time, new wire was being pulled through the underground conduit, from its connection point in an underground chamber nearby.
CommentaryThe world is full of surprises and this is a good example. At least power was restored quickly and crews were on site to repair the damage in short order. Fortunately, the pole did not fall all the way down to the ground! In this story, I've gone into a lot of detail to describe the work that's being done to get everything back in working order. I've done that because I don't think of what I'm doing as just news, but also as a learning opportunity. I hope that people of all ages, who might be interested, are inspired to understand more of the world around us and the infrastructure on which we all depend. (That's one reason I keep this web site free from ads and subscription fees.)
Each time this happens, crews have to work overtime, often into the night, to make repairs, to restore service, and to re-open streets that had to be cordoned off to protect the public and make room for them to do the work. Now clearly, repairs like this are not the only factor in the distribution portion of your electric bill. My only point here is that it's human nature to lose track of what has to be done, to make switching on a light or an appliance something we can do without a thought.
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4 Comments
Michael Ford
9/23/2026 12:20:24 pm
"step-down transformer" not "stop-down"
Reply
9/23/2026 01:22:36 pm
Thanks for the tip. I just caught that in while making an update. If you refresh your browser's page, you should see the correction and the additional information I just published (as of 12:30 PM)
Reply
9/23/2026 08:50:12 pm
This coverage is great. A woman hit my car (I was not driving) and she had no license - as you can see this area needs to be driver with your phones off and eyes on the traffic!
Reply
9/24/2026 11:41:35 pm
Thank you for your appreciation! Yes, people are trying to drive at the speed of the internet these days, it seems. They seem to have forgotten the real cars still behave according to the laws of physics.
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